Long-Term Care Insurance

John Hancock is committed to providing you support and service you can depend on, when and where you need care.

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Group/Employer purchased plans

If you purchased your coverage under an employer or as a part of a group

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Individual purchased plans

If you purchased your plan independently or through a financial advisor

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Managing a claim

If you have questions about managing a Long-Term Care claim

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Resources

Helpful resources for managing your Long-Term Care needs

Contact Us

Our customer service representatives are here to help with any questions related to your Long-Term Care coverage. (M-Friday, 8am-6pm ET)

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